Network Maintenance & Support That Saves You Up To 80% & Increases Uptime

75% - 95% of devices can be covered independently with zero loss in support deliverables, including software. Get guaranteed SLA’s that are 2x to 10x faster than the OEM.

43712940_484952435318798_4620127437345259520_n

How We Help

Our Future Ready™ Assessment is designed specifically to provide you with insight into your current IT service maintenance so you have the ability to decide on then right service maintenance for the business.

The result of our Future Ready Assessment is a list of action items that you can take right away to lower you costs and increase your uptime.

Why Use Arch

For 80% of network maintenance providers we represent all or part of the back end network maintenance support. By using Arch, you're coming to the source of network maintenance support.

Arch originated by doing high level services for OEMs and were held to the high standards of those OEMs. The level of service you are going to get is directly associated with why they decided to do the work. We were measured on the quality of the work.

OEM's We Support

We have service technicians that are experts in the following OEMs:

Cisco
Nortel Network
Brocade
Foundry Networks
Riverbed
Procurve
Juniper
Arista
Fortinet
F5
Extreme Networks

Saves You Up To 75% & Increases The Uptime
Of Your IT Service Maintenance

Result And What People Are Saying

Greater than $3 million recurring annual savings
Eliminated $1.8 million in spending through assessment of entitled support services
ROI of 20x

Greater than $200,000 recurring annual savings
Service level agreements optimized
Single-point contact for all technology and hardware support needs

Large Health Provider

$289,000 in annual savings
Continued use of end of software maintenance on over 80% of devices through Arch Independence Maintenance
Clarity into current gaps in end of life hardware

Resource Center

Ebooks

As the leading provider of independent maintenance, we obviously have a lot of useful knowlede that we've collected over the years.

We've created these ebooks as a way to provide insight and education for the industry, so we can all work together to address the problems in the IT service and support industry.

Webinars

We've taken our best knowledge and experience and put it into these on-demand webinars that you can consume at your own convience.

The information on these webinars will help you to uncover areas in your IT service maintenance where you are over spending or where you are at risk.

Research

Because we represent all or part of the IT serve maintenance for 80% of the network maintenance providers, we have millions and millions of data points to pull from.

We've put together comprehensive research to help shed light on the dysfucntion that we see in the industry.